Moving pharmacy: How should it be done?

Moving to a new location can be an exciting step, but it also involves some practical matters that need to be arranged. One of those important aspects is moving your pharmacy. Whether you're moving to a new city or simply deciding to change pharmacies, the process can be simple if you know how to go about it. In this article, we'll discuss how to switch to a new pharmacy without any hassle and what you need to do to ensure you continue to have access to the medications and care you need.

Inform your current pharmacy

Before you make the switch to a new pharmacy, it is important to let your current pharmacy know about you moving plans. This allows them to prepare your medical file and medication overview for the transfer.

Choose a new pharmacy

When choosing a new pharmacy, there are several factors to consider. Consider the location, opening hours, available services and the relationship with the pharmacists. You want to find a pharmacy that is convenient for your daily routine and that offers the services you need.

Register at the new pharmacy

Once you have chosen a new pharmacy, it is time to register. This can often be done online or in person at the pharmacy itself. You will need to provide your personal details, as well as information about your current medications and any special needs.

Inform your GP and specialist

Let you too GP and any specialists know that you are going to change pharmacy. They can ensure that your medical information is up to date and that any new prescriptions are sent directly to your new pharmacy. Switching to another pharmacy has never been easier, because you can find pharmacies online, for example on Google or on the website of your health insurer, where you can register. 

Move your medication file

One of the most important aspects of switching to a new pharmacy is moving your medication file. This file contains information about your medications, dosages, allergies and other relevant data. This ensures that your new pharmacy can offer you the right care. When you are registered with a new pharmacy, they also have your new address and the new pharmacy can deliver your medicines to the correct address if necessary.

Have your medications transferred

Your new pharmacy will need your medication overview to be able to dispense your medications in a safe and effective manner. This may take some time, so make sure you start this process on time. Your own pharmacy will of course have every prescription you need, but the new pharmacy where you will live will of course also need this. It is not useful to be registered with two pharmacies, because this can cause confusion with medicines and you obviously do not want this when you visit the pharmacy.

Check your new medication overview

Once your medication file has been transferred, it is a good idea to check your new medication history. Please ensure that all information is correct and that no errors were made during the transfer. You often need proof of identity for this for privacy reasons.


Moving your pharmacy shouldn't be a stressful process. By following the right steps and being well prepared, you can seamlessly transition to a new pharmacy and continue to benefit from high-quality care and medications. Remember that open communication with both your old and new pharmacy is essential for a smooth transition. As you may have read before, it has never been easier to choose a new pharmacy. 

Frequently asked questions about pharmacy relocation

Can I still visit my old pharmacy after the move?

Yes, you can choose to continue visiting your old pharmacy if you wish. However, please note that from now on your medication will be dispensed by your new pharmacy.

How can I notify my pharmacy of my move?

You can usually report your move in writing or by telephone. Many pharmacies also offer online forms for address changes. You can find out what each pharmacy does on their website.

What happens to my medicine file if I change pharmacy?

Your medicine file is transferred safely to your new pharmacy. This ensures that your continuity of care is maintained. Are you going to move? Please inform your new pharmacist, GP or specialist as soon as possible. They naturally want to be quickly informed of changes affecting their patients in connection with the use of medicines and certain medications. 

How do I request my repeat medication from my new pharmacy?

You can request repeat medication at your new pharmacy in the same way as at your old pharmacy. This can usually be done in 2022 / 2023 via the website, by telephone or in person.

Can I also view my medication overview online?

Yes, many, but not necessarily all, pharmacies offer an online portal where you can view and manage your medication overview. It's often just one click on their website! During your first visit to the pharmacy where you are currently registered, ask how this all works. Don't forget to bring your ID so that the changes can be entered correctly. Sometimes you also need your insurance card.