Are you moving soon? Then you know that there is a lot to consider. You have to pack, organize a move and of course make sure that everything is ready at your new address. But have you thought about your energy? Moving is a good time to take a close look at your energy contract. At Moving, we help people with their move every day. We often see that people only realize at the last minute that they have to arrange their gas and electricity. This causes stress that you can easily avoid. Whether you want to take your current energy contract with you to your new home or switch to a new energy supplier – planning is everything.

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Moving safely to your new address

Arranging energy when moving involves more than just gas and electricity. You need to decide whether to take your contract with you or start over. Should you opt for certainty with a fixed contract? Or do you go for flexibility with a variable energy contract? These choices have an impact on your wallet. That is why we will explain step by step what you need to know.

Moving and switching

What exactly does arranging energy when moving entail?

When you move, you have to arrange various energy matters. For your old home and your new home. Arranging energy when moving means that you have to transfer or re-schedule contracts for electricity, gas, water and possibly district heating. Also think about internet and digital television. These often run separately from your energy contract but are just as important for your new home.

You have three main options:

Take your energy contract with you to your new address
Cancel energy contract and conclude a new contract
Switching to a new energy supplier

The difference lies in the flexibility of costs and the amount of work you have to do. When you move your energy contract, you retain your current rates and conditions. This is useful if you have a favorable fixed contract. Moving and switching to a new supplier can save you money. But then you have to take the time to compare.

Pay attention to these points when choosing an energy contract and moving:

Check whether your current supplier is active in the area of your new home
Check the remaining term of your contract and possible termination compensation
Compare rates between your current contract and new offers
Please take into account the duration of the moving process (usually 5-10 working days)

Your rights and obligations regarding energy contracts and moving

As a consumer, you are well protected. The ACM ConsuWijzer explains what your rights are with energy contracts. An important right: energy suppliers must help you with your move. However, you must report at least 2 weeks in advance.

You have the right to move your energy contract if your supplier is active in your new residential area. This applies to fixed-term contracts and to indefinite-term contracts. With a variable energy contract, you usually have more freedom because there is often no notice period.

Your rights when moving:

You can take your energy contract with you (within the delivery area)
Maximum 30 days notice period when moving outside the delivery area
Right to correct final settlement within 6 weeks
Protection against unreasonable termination fees when moving

Your duties as an energy consumer:

Report your move in good time (at least 2 weeks in advance)
Provide correct meter readings on moving day
Pay outstanding invoices before final settlement
Arrange access to meters on the day of key transfer

Consequences of not arranging energy in time when moving

Starting to arrange energy too late when moving can have unpleasant consequences. The biggest risk? You will be left without energy in your new home. Energy suppliers do have a delivery obligation, but activating a new connection takes time. Another risk: your contract temporarily runs at 2 addresses. Then you pay double for energy. This mainly happens if you forget to cancel your old contract in time or to report the move to your current supplier.

Sarah from Amsterdam says: “I was so busy with the move that I forgot my energy. Once I was in my new house, I had no power. It took three days for everything to work again. And I got bills from two suppliers.”

Possible consequences of arranging too late:

Interruption of energy supply in new home
Double payments for energy at two addresses
Automatic allocation to most expensive supplier (supplier of last resort)
Credit rating issues in case of payment arrears
Higher costs due to emergency procedures

Overview of different energy contracts when moving

When choosing an energy contract for your new home, you have several options. The choice depends on what you find important: certainty or flexibility. Your expected energy consumption also plays a role. And how do you feel about the risk of price fluctuations?

Main types of energy contracts:

Contract type	Features	Suitable for
Permanent contract	Fixed rates during the contract period	People who want certainty about costs
Variable energy contract	Rates follow market price	People who value flexibility
Dynamic contract	Hourly price adjustments	People with flexible energy consumption
Green contract	100% sustainable energy	Environmentally conscious consumers

Most people choose between a fixed contract and a variable energy contract. A fixed contract gives you certainty about your energy costs. A variable contract offers more flexibility but also more price risk.

A fixed energy contract: advantages and disadvantages when moving

A fixed contract means that you pay the same rates for electricity and gas throughout the contract period. The market price can go up or down - you always pay the same amount. These contracts usually run for 1, 2 or 3 years. For many people, this type of contract is attractive because it offers budget security. With a fixed contract for electricity and gas together, you often get a combination discount. Many suppliers offer 1 contract for electricity and gas. This makes the administration easier. When you move, you can usually take this type of contract with you. However, your new home must fall within the supply area.

Benefits of a fixed energy contract when moving

The biggest advantage of a fixed contract when moving is the predictability of costs. This is especially valuable because moving can already bring many unexpected costs. With a fixed contract you know exactly what you spend on energy in your new home each month.

Key benefits:

Budget certainty: Exact monthly costs known for the entire contract period
Protection against price increases: Maintaining favourable rates even when energy prices rise
Simple planning: No surprises in your energy budget
Stability when moving: Continuity of known costs in new home

A fixed contract can be especially advantageous if you take it out during a period of low energy prices. Then you benefit from these favourable rates throughout the contract period, even if the market price rises later.

Mark from Rotterdam: “I signed a three-year fixed contract in 2020. When energy prices went through the roof in 2022, I was so happy with that choice. My neighbors suddenly paid three times as much.”

Disadvantages of a fixed energy contract

The main disadvantage of a fixed contract: you do not benefit from falling energy prices. If the market price of energy falls, you continue to pay the higher fixed rates. This can be especially frustrating during sharp price drops.

Possible disadvantages:

No benefit from price drops: Missed savings when market prices fall
Higher costs: Fixed rates are often higher than current market prices
Less flexibility: More difficult to switch in between
Termination fee: Costs for early termination of contract

When moving outside your delivery area, you must cancel your fixed contract. Depending on the remaining term of your contract, this may mean a cancellation fee. This fee compensates the supplier for the loss of future income.

Should you take your fixed energy contract with you or cancel it when you move?

Whether you can take your fixed contract with you depends on several factors. The most important: does your new address fall within the delivery area of your current energy supplier? Large national suppliers usually deliver everywhere in the Netherlands. Regional suppliers have a limited area.

Factors that determine whether you can take your contract with you:

Delivery area: New home must be within supplier's area
Technical possibilities: Connection must be compatible with supplier
Contract Terms: Some contracts are tied to specific addresses
Payment History: Late payments may be blocked

If you cannot take your permanent contract with you, it is wise to compare energy rates to do. You may find a new supplier with even more favorable terms than your current contract.

A variable energy contract: flexibility when moving

A variable energy contract has rates that change regularly based on the market price of energy. These adjustments usually occur monthly or quarterly. The big advantage: you benefit when energy prices fall. But you also run the risk of price increases. Variable contracts usually have no notice period. This means that you can switch to another supplier at any time without a cancellation fee. This makes them extra suitable for people who are moving because you have maximum flexibility.

Advantages of a variable energy contract when moving

The biggest advantage of a variable energy contract when moving is the flexibility. You can switch to another supplier or adjust your contract at any time without extra costs. This is ideal if you are not yet sure what your energy consumption will be in your new home.

Important advantages when moving:

Maximum flexibility: No notice period, always able to change
Profit from falling prices: Direct benefit from market price declines
No cancellation fee: Switch to another supplier free of charge
Easy to take with you: Usually easy to move

A variable contract is also useful if you do not yet know the consumption of the previous occupant. You are then not sure how much energy you will use. You can then first gain experience in your new home before making a long-term choice.

Disadvantages of variable energy contract

The biggest disadvantage of a variable contract is the uncertainty about future costs. Energy prices can fluctuate considerably. This means that your monthly costs are unpredictable. Budgeting becomes difficult, especially in combination with other moving costs.

Possible disadvantages:

Price risk: Exposure to market fluctuations
Uncertainty: Difficulty budgeting due to fluctuating costs
Stress: Constant attention to market prices required
Higher peak rates: Sometimes much higher than fixed contracts during crises

Think of the energy crisis of 2022. Variable rates quadrupled in a few months. Many people with variable contracts were looking for the security of a fixed contract.

Linda from Utrecht: “My variable contract used to be much cheaper than fixed. But then came those sky-high prices. In December 2022 I paid 600 euros for one month. Then I switched to a fixed contract.”

Make the most of your variable energy contract when moving

To make the most of a variable energy contract when moving, it is important to actively monitor the market price. There are various websites and apps that show real-time energy prices and give alerts for significant changes.

Tips for optimal use:

Monitor price developments: Use price comparison sites and market information
Timing of the switch: Switch to a permanent contract at favorable times
Flexible consumption: Adjust consumption based on rates
Combine with smart meter: Use real-time consumption information

It is wise to consider switching to a fixed contract during stable price periods. Moving is a good time to reconsider this decision, especially if you have gained better insight into your energy consumption.

No energy contract: what happens then?

If you do not have an active energy contract when you move to your new home, you are not immediately without energy. Dutch energy suppliers have a legal obligation to supply. This means that energy must always be supplied, even without a contract. In this case, you automatically become a customer of the supplier of the last resort in your region. This is usually the largest local supplier. You will then receive energy at standard rates that are often higher than regular contract rates.

How does the emergency provision work:

Automatic allocation: No interruption of energy supply
Standard Rates: Typically higher costs than contract prices
Temporary solution: Intended as a bridge until new contract
Limited service: Less customer service and facilities

Costs of no energy contract when moving

The cost of no energy contract is usually considerably higher than a regular contract. Last resort suppliers apply standard rates that compensate for the risks of unpredictable customers. These rates can be 20-50% higher than regular contract prices.

Cost structure without contract:

Higher base rates: 15-25% more than average contract price
Administration costs: Additional costs for non-contracted delivery
Surety: Often a higher surety is required
Limited payment options: Less flexible payment arrangements

In addition, as a customer without a contract, you miss out on all customer benefits such as discounts, free service or special promotions. You also have less influence on the origin of your energy and cannot opt for green energy contracts.

From emergency supply to regular energy contract

Fortunately, you can switch from the emergency supply to a regular energy contract relatively easily. Most suppliers accept new customers within a few days. The switch usually takes place without interruption of the energy supply.

Step-by-step plan from emergency provision to contract:

Compare Suppliers: Research available options in your area
Close new contract: Register online or by telephone with your chosen supplier
Provide information: Address identification and current meter readings
Wait for confirmation: Supplier arranges transfer (usually within 5 working days)
Check first invoice: Make sure the transfer has been processed correctly

It is wise not to wait too long to sign a regular contract. The longer you stay with the supplier of the last resort, the more you pay for your energy.

Taking your energy contract with you when moving: step-by-step

Taking your energy contract with you is often the easiest option when moving, but it is not always possible. The most important condition: your new address must fall within the delivery area of your current energy supplier. Large national suppliers such as Vattenfall Eneco and Essent deliver almost everywhere in the Netherlands. Smaller suppliers often have a limited area.

Conditions for contract to be included:

Delivery area: New home within reach of current supplier
Payment History: No outstanding invoices or payment arrears
Contract type: Not all contracts are transferable
Technical suitability: Connection must be compatible
Timing: Register at least 2 weeks in advance

An important point: your energy contract is personal. This means that you can only take the contract with you if you are the new resident. When living together or getting married, a new contract often has to be concluded in the name of both partners.

Procedure for taking your energy contract with you when moving

Preparation: 6-8 weeks before moving

Start preparing for the energy contract to move well before your move. Contact your supplier to find out if it is possible to take it with you to your new address. Most suppliers have special moving forms or online portals for this.

Important preparation steps:

Check delivery area: Is your new address within range?
Collect the necessary documents: Rental agreement or purchase contract for new home
Note current contract details: Customer number, contract type and term
Plan timing: Determine desired start date for energy in new home

It is wise to also check during this preparation whether your current contract is still the best option. There may be more favourable rates available now. In that case, switching is more advantageous than taking it with you.

Registration of relocation: 4 weeks before relocation

Once you are sure that you are going to move, it is time to report the move to your energy supplier. You do this at least 4 weeks before the date of the move, but preferably even earlier. Most suppliers accept moving notifications up to 8 weeks in advance.

Information you must provide:

New address details: Full address including postal code
Key handover date: When will you receive the keys to your new home?
Desired start date: From when energy will be supplied to the new address
Contact details: Phone number and email address for confirmation

After your registration you will receive a confirmation from the supplier with all the details of your move. Check this confirmation carefully for correctness of address date and contract details.

Moving day and immediately afterwards

On the day of the move, there are a few important steps to take to successfully transfer your energy contract. The most important is to correctly report meter readings for both your old and new home.

Moving day checklist:

Provide the meter readings of your old home (final reading)
Note the initial position of the new home: Take photos so that you have proof
Check energy supply: Test whether electricity and gas are working
Save confirmations: Save all communication with supplier

Always report your meter readings correctly because this determines your final bill for the old home and the starting position for your new home. Incorrect meter readings can lead to incorrect invoices and a lot of administrative hassle.

Take advantage of energy contract benefits

Taking your energy contract with you has several advantages that make it an attractive option when moving. The most important advantage is continuity - you keep your trusted supplier rates and service.

Key benefits:

Maintaining favorable rates: Especially valuable with fixed contracts with low rates
No termination fees: Avoid termination fees for fixed-term contracts
Continuity of service: Retention of customer status and any benefits
Less administration: No new registration and credit check required
Familiar billing cycle: Familiar payment rhythm remains

An additional advantage: your customer benefits will continue to exist, such as combination discounts, loyalty bonuses or special service levels. When switching to a new supplier, you often start again as a new customer without these benefits.

When is it not possible to transfer an energy contract?

There are several situations in which you cannot take your energy contract with you. The most common reason is moving outside the delivery area of your current energy supplier. Regional suppliers in particular often have a limited working area.

Reasons why taking it with you is not possible:

Outside delivery area: New home not within supplier's reach
Technical incompatibility: For example, a house with district heating or block heating
Overdue payments: Block outstanding invoices and take them with you
Contract Terms: Some contracts are tied to specific addresses
Change in household composition: Contract in different name required

In these cases you have no choice but to sign a new energy contract. However, this can also be an opportunity to look for better rates or service from other suppliers.

Taking out a new energy contract when moving: complete guide

There are several situations in which you need to take out a new energy contract when moving. The most common is when you move outside the delivery area of your current energy supplier. But also dissatisfaction with service or finding better rates can be reasons to simply choose a new energy supplier.

Situations for new contract:

Moving outside delivery area: Current supplier not active at new address
Better rates available: Other suppliers offer more favorable terms
Dissatisfaction with service: Bad experiences with current supplier
Request for a different contract type: Switch from fixed to variable or vice versa
Specific wishes: For example 100% green energy or local supplier

Moving is a good time to take a critical look at your energy contract. Even if you are happy with your current supplier, it can be worthwhile to compare rates. The energy market is changing rapidly and better deals may now be available.

Important comparison criteria

When choosing a new energy supplier for your new home, there are many factors to consider. Price is important but not the only criterion. Service reliability and extra facilities can also weigh heavily in your decision.

Essential points of comparison:

Criterion	What to look out for	Interest
Tariff structure	Fixed vs. variable all-in prices	High
Customer Service	Accessibility reviews	High
Reliability	Company stability market position	High
Sustainability	Share of green energy certificates	Medium
Additional services	Apps energy advice smart home	Medium
Contract terms and conditions	Term of notice period deposit	Medium

It is important to not only look at the monthly price but also at one-off costs such as connection costs, administration costs and deposit requirements. These can make the first year considerably more expensive even if the monthly rates seem attractive.

Reliable comparison tools and websites

There are several independent comparison sites available for comparing energy suppliers. Please note that not all sites are equally objective – some receive commission from suppliers for referrals. Do you want to choose a new energy supplier? Always check a reliable energy comparator.

Reliable comparison sources:

Gaslicht.com: Independent comparator without commissions
Energievergelijker.nl: Extensive comparison options
Pricewise.nl: Known for its wide range of radio and TV services
ACM ConsuWijzer: Official government website with consumer information
Homeowners' Association: Comparator specifically for homeowners

It is wise to use multiple comparators because not all suppliers are on every site. Also, rates change regularly so always check the current prices directly with the supplier before making a decision. You should pay close attention to this when choosing an energy contract. Are you moving? Then use our moving checklist.

Special moving promotions and welcome bonuses

Many energy suppliers offer special promotions for new customers who are moving. These can result in interesting savings, but always read the terms and conditions carefully. Welcome bonuses are often linked to a minimum contract period. Reporting your move does not have to be difficult. Your first step is to arrange your energy contract. Have you finished your energy contract? Then you can continue with the next steps on the list.

Examples of moving actions:

Welcome Bonus: One-time discount or gift voucher with new contract
Free months: No energy costs for the first month(s)
Combination discounts: Extra discount when purchasing electricity and gas together
Moving service: Free transfer and administration arrangement
Smart home package: Free smart thermostat or energy monitor

Beware of hidden costs in promotions. Sometimes the regular rates are higher to compensate for the welcome bonus. Always calculate the total costs over the entire contract period including all bonuses and discounts.

Preparation and research (8 weeks before moving)

Taking out a new energy contract starts with good preparation. Start collecting information about your new home and your expected energy consumption 8 weeks before your move. This will help you make the right choice.

Important preparation steps:

Estimate your energy consumption: Use the consumption of the previous occupant as an indication
Check energy label: An A label consumes much less than a G label
Research heating system: Gas electricity district heating or heat pump
Check connections: Which meters are present (gas, electricity, water)

To estimate your consumption, you can look at the consumption of the previous occupant. You often get this information from the broker or landlord. Please note that your own consumption may differ due to other habits, family composition or equipment.

Petra from The Hague: “The previous occupant used 2,000 kWh per year. I thought I would use the same. But I work from home a lot and use more devices. In the end it became 3,500 kWh. Fortunately I had a variable contract so I could easily adjust.”

Conclude contract (4-6 weeks before moving)

Once you have chosen an energy supplier, you can sign the new contract. Most suppliers accept new customers up to a few weeks before the desired start date. Signing online is usually the fastest.

Process of concluding a contract:

Choose your desired rate plan: Fixed, variable or dynamic
Complete the registration form: Online or by telephone
Provide identification: Copy of ID and BSN for credit check
Provide address and moving details: Including date of key transfer
Choose payment method: Direct debit or invoice sending
Receive contract confirmation: Check all details carefully

Pay close attention to the contract terms, especially the term and notice period. A fixed-term contract (1-3 years) often has lower rates but less flexibility. A permanent contract is more flexible but can be more expensive.

Connection and activation (moving week)

Your new energy contract will be activated in the week of your move. Most suppliers will arrange this automatically based on the date you specified. However, it is important to take a few steps yourself.

Checklist for activating energy contract when moving:

Check energy supply: Test all connections on moving day
Note the starting reading: Write down the last meter readings of all meters
Take photos: Keep visual evidence of correct meter readings
Sign up: Log in to the customer portal of the new supplier
Set up direct debit: Prevent payment problems

If you have a smart meter, the meter readings are automatically forwarded to your supplier. Always check whether the meter readings are correct by comparing them with what you read yourself.

Costs of a new energy contract when moving

Taking out a new energy contract involves various costs. In addition to the monthly energy costs, there are often one-off costs for connection administration and security. It is important to include these costs in your comparison. Take into account that your current energy supplier will send a final bill. Usually, you have to pay up to the date of the key transfer.

Overview of possible costs:

Cost item	Amount	Explanation
Connection costs	€15-€50	One-time with new supplier
Administrative costs	€10-€25	Processing new customer
Deposit/guarantee	€100-€400	Depending on consumption and supplier
First term	Variable	Advance payment first month
Activation costs	€0-€30	Delivery start-up costs

Many suppliers no longer charge connection fees to attract new customers. Ask specifically about this when you compare. The deposit or guarantee is usually the largest one-off amount. Some suppliers accept a bank guarantee instead of a cash deposit. Do you simply want to choose a new energy supplier? Then it is best to compare the costs on different sites with each other instead of immediately requesting a new supplier. Do this first and only conclude a new contract later.

Tips to limit costs:

Find suppliers without connection costs
Compare deposit requirements between different providers
Look out for welcome promotions that offset one-time costs
Choose direct debit (often lower deposit)
Consider combination contracts (electricity + gas = discount)

Timeline: When do you start arranging energy?

Timing is crucial when arranging energy for your move. Starting too early can mean that plans will change. Starting too late can lead to problems with the energy supply. The ideal timeline depends on whether you want to take your contract with you or choose a new supplier. You cancel the entire contract and then you can simply choose a new energy supplier. We will arrange everything for you.

8 weeks before moving

Now is the time to consider a new energy contract and do your initial research. You now have plenty of time to thoroughly research the best options for your new home.

Activities 8 weeks in advance:

Take inventory of your current energy contracts: Note supplier contract type term and notice period
Explore your new home: Energy label type of heating available meters
Compare options: Transferring current contract vs. switching to new supplier
Collect information: Check rates from different energy suppliers. Comparing energy is very easy these days, because there is so much to find in the field of energy. Therefore, always check everything first and wait with canceling the old contract.

At this point, you don't have to make any final decisions. You will get a good idea of your options and the costs involved.

6 weeks before moving

Now it is time to seriously choose between taking your current contract with you or switching to a new supplier. You have now gathered enough information to make a well-considered decision. Have you made a decision? Then you simply cancel your contract and immediately sign a new energy contract for your new home.

Key decision points:

Cost comparison: Are there clearly cheaper alternatives?
Service Quality: Are you satisfied with your current supplier?
Contract flexibility: Does your current contract match your new situation?
Special requests: For example, do you want to switch to green energy?

Make your choice final and start with the necessary actions. When transferring, contact your current supplier. When switching, start by registering with a new supplier. Parents are moving? Always check certain things carefully. Are the meter readings correct, because you need the latest meter readings. Also look at a cancellation fee that may help you.

4 weeks before moving

This is the critical period where you really need to take action. Whether you are taking your contract with you or switching, both processes need to be initiated now to prevent problems. This way, you can simply sign a new energy contract.

Please bring the following for the contract:

Contact your supplier: Report your move via website, telephone or app
Provide all required information: New address, moving date, desired start date
Request confirmation: Make sure you receive written confirmation of the move
Check details: Verify that all data has been recorded correctly

For new contract:

Complete final contract: Online registration with selected supplier
Provide Identification: Upload ID and other required documents
Arrange payment: Set up direct debit or choose another payment method
Plan activation: Enter the desired start date (= key transfer date)

2 weeks before moving

At this stage all the administration should be in order and you can focus on the practical preparations. Check that you have received all confirmations and that the dates are correct.

Checklist 2 weeks in advance:

Check all confirmations: Supplier address date must be correct
Note down important numbers: Customer number, fault number, customer service
Prepare meter reading registration: Make sure you know where all meters are located
Moving day plan: Who will read the meter and when will this happen?

If you have not received confirmation from your supplier at this time, please contact them immediately. There is still time to resolve issues, but do not wait any longer.

Moving week

The day of the move and the days after are crucial for a successful switch of your energy contract. Pay special attention to the meter readings and check that everything is working as expected.

Actions during moving week:

Note the final position of the old house: At the time of key return
Register initial status of new home: Directly upon handover of keys
Test all connections: Check if gas, electricity and water are working
Inform supplier: Confirm move and share meter readings
Keep all documentation: Photos of meter reading confirmation emails

Always report meter readings correctly to your supplier(s). This prevents discussions about consumption and ensures correct invoices.

Rental properties: what goes through the landlord?

In rental properties, energy regulation can be complex because some costs are paid by the landlord and others are paid directly by you. It is essential to get clarity about what is and is not included in the rent before you move.

Possible energy constructions when renting:

All-in rent: All energy costs are included in the rent (rare)
Partly included: Only heating or hot water via the landlord
Completely own contracts: You arrange all energy contracts yourself
Mixed construction: Some utilities via landlord, others by yourself

Common scenarios:

Situation	What via landlord	What to arrange yourself
Service costs	Heating hot water	Electricity
Block heating	Heating entire building	Gas cooking electricity
Own CV	Only water	Gas and electricity
Completely yourself	Nothing	All energy contracts

Ask your landlord explicitly what is included in the service costs and what you have to arrange yourself. Preferably get this in writing to avoid later discussions.

Tom from Groningen: “I thought my gas was through the landlord because heating was included in the service costs. But the stove was on gas and I had to have a contract for that myself. I only discovered that after two months when I got a bill.”

Owner-occupied homes: takeover and own choices

With owner-occupied homes you have complete freedom in choosing your energy suppliers but this also means that you have to arrange everything yourself. Sometimes you can take over existing contracts from the previous occupant but this is not mandatory.

Advantages of contract takeover:

Continuity: No interruption of energy supply
Less administration: Existing connection remains active
Known rates: You know what the previous occupant paid

Disadvantages of contract takeover:

Possibly not optimal: Contract may not suit your consumption
Subject to conditions: Takeover of all contract conditions
Limited choice: No comparison with other suppliers

It is always wise to compare whether a takeover is the best option. You may find better rates with other suppliers or a different contract type may better suit your consumption pattern.

Moving with solar panels or heat pump

Homes with sustainable energy systems require special attention when arranging energy contracts. Solar panels and heat pumps affect your energy consumption and possibly also the contract terms.

Solar panels and energy contracts:

Feed-in tariffs: Compare what suppliers pay for surplus electricity
Netting scheme: How long will it remain in force and what are the consequences?
Dynamic contracts: Can be interesting with own generation
Battery Storage: Does It Affect Your Contract Choice?

Heat pumps and energy demand:

Increased electricity consumption: Estimate your new consumption realistically
Lower gas requirement: You may only be able to cancel gas
Rate structure: Variable rates can be beneficial
Network capacity: Check if connection is sufficient

For homes with many solar panels it can be interesting to look at suppliers who offer high feed-in tariffs. This can yield more than a low energy price for consumption.

No electricity or gas in new home

One of the most stressful situations when moving is having no energy in your new home. Fortunately, this problem is usually solved quickly if you know who to call and what steps to take.

Possible causes of no energy:

Connection disconnected: Previous resident had connection disconnected
Technical fault: Problem in the distribution network
Administrative error: Contract not activated correctly
Safety Shutdown: Gas Leak or Other Safety Issues
Arrears: Debts from previous occupant

Direct action in case of no energy:

Check main switches: Turn on gas and electricity at the meter cupboard
Call your supplier: Use emergency number for quick assistance
Contact grid operator: In case of suspected technical problem
Check with neighbors: Do they also have no energy?
Consult outage information: View websites of grid operators

Important: Do you smell gas in your new home? Call the national gas emergency number immediately: 0800-9009. This is a free number that is available 24/7.

Administrative errors and duplicate invoices

Administrative errors in energy contracts unfortunately occur regularly, especially during relocations. The good news is that these problems can usually be solved if you work systematically.

Common administrative issues:

Duplicate invoices: From both old and new supplier
Incorrect meter readings: Errors in the initial or final reading
Incorrect address details: Contract linked to incorrect address
Invoices to old address: Mail not arriving
Incorrect rates: Contract not transferred correctly

Step-by-step plan to solve the problem:

Collect all documentation: Contracts, invoices, confirmation emails
Note chronology: When what was done and agreed
Call customer service: Start by contacting the supplier by phone
Request reference number: For follow-up of your complaint
Escalate if necessary: Ask for manager if no solution
Consider dispute committee: As a last option in case of dispute

Tip: Always make notes of phone calls with date time employee name and appointments. This helps in case of escalation.

Problems with contract transfer

Sometimes, taking your energy contract with you does not work out as planned. This can have various causes, from technical problems to administrative errors. The most important thing is that you quickly find alternative solutions.

Reasons why contract transfer fails:

Unexpected delivery area restriction: Supplier active but not at your address
Technical incompatibility: E.g. old meter that is not supported
Credit check problems: New address changes risk profile
Contract Terms: Certain Clauses Prevent Transfer
System failures: Technical problems at supplier

Alternative solutions:

Temporary contract: Short-term solution during the search for a permanent contract
Accept Emergency Delivery: Provide supplier of last resort until you have a new contract
Urgent new contract: Accelerated registration with another supplier
Contact grid operator: Help with technical problems

Prevent running out of energy by having a back-up plan in time. It is better to accept a more expensive emergency supply temporarily than to have no energy at all.

Overview of all costs

Arranging energy when moving involves various costs that you must include in your planning in advance. budgetIn addition to the ongoing energy costs, there are one-off costs that can quickly add up if you are not prepared for them.

Complete cost overview of moving energy contracts:

Cost item	Amount	When
Termination fee current contract	€50-€200	In case of early termination of a permanent contract
Final settlement of old home	Variable	After moving (may be additional payment)
Connection costs new supplier	€15-€50	With new contract
Administrative costs	€10-€30	Processing new customer
Deposit new supplier	€100-€500	Depending on consumption
Activation costs	€0-€25	Starting up energy supply
Double costs	Variable	In case of overlap between old/new contract

Hidden costs to watch out for:

Different meter readings: Estimated vs. actual meter readings may result in back payments
Peak consumption: First month often higher consumption due to moving in
Deposit increase: In case of higher consumption, the supplier may request a higher deposit
Automatic renewal: Forgetting to cancel can lead to unwanted contract extension

Save on energy costs in a new home

Moving offers unique opportunities to structurally save on your energy costs. Your new home may have a better energy label, more efficient installations or a more suitable location for sustainable energy.

Making optimal use of the energy label

The energy label of your new home gives a good indication of the expected energy consumption. A home with label A uses on average 70% less energy than a home with label G.

Energy consumption per label (average terraced house):

Energy label	Gas (m³/year)	Electricity (kWh/year)	Savings compared to G
A+++	200	1.800	85%
A++	400	2.200	75%
A+	600	2.600	65%
A	800	3.000	55%
B	1.200	3.500	40%
C	1.600	4.000	25%
D	2.000	4.500	10%
E	2.400	5.000	0%
F	2.800	5.500	-10%
G	3.200+	6.000+	Reference

Energy saving measures

Immediately after moving, you can take simple measures that will significantly reduce your energy consumption without major investments.

Direct savings measures:

Adjust thermostat: 1°C lower = 6% less gas consumption
LED lighting: 80% less electricity consumption than incandescent bulbs
Smart Thermostat: Automatic Adjustment Saves 10-15%
Radiator foil: Reflection of heat inwards instead of towards the wall
Draught excluder: Simple strips prevent heat loss

Conscious consumption and smart meters

A smart meter in your new home provides insight into your real-time energy consumption. This awareness alone can lead to 5-10% savings through behavioral change.

Optimal use of smart meter:

Monitor peak times: Shift consumption to off-peak hours for lower rates
Identify energy guzzlers: Discover which appliances consume a lot
Set Consumption Goals: Monthly Savings Targets
Use apps: Many suppliers have their own energy apps
Compare with previous period: Track your savings progress

Subsidies and regulations

New homes and relocations can entitle you to various subsidies and schemes that can reduce your energy costs. It is worth investigating what you are entitled to.

Energy allowance and rent subsidy

People with a low income can claim energy allowance to cover the increased energy costs. This scheme is adjusted annually to the current energy prices.

Conditions for energy allowance 2025:

Income: Maximum €43,000 for single people €55,000 for multi-person households
Housing costs: Maximum 40% of income for housing costs
Assets: Maximum €31,000 for singles €62,000 for couples
Application: Via tax authorities or municipality

Insulation subsidies for new homes

For homes with energy label D or lower, there are various subsidies available to make the home more sustainable. These investments are often recouped by lower energy costs.

Available insulation subsidies:

ISDE subsidy: Up to €2,500 for insulation of existing homes
BNG climate loan: Low-interest loan for sustainability
Municipal regulations: Local subsidies vary per municipality
Energy saving loan: Affordable loan linked to energy saving

Sustainability schemes

Solar panels, heat pumps and other sustainable installations are stimulated by various regulations. These can be interesting if your new home is suitable for sustainable energy.

Incentive schemes:

SDE++ subsidy: For solar panels and heat pumps
Netting scheme: Return of solar power at high rates (until 2031)
VAT benefit: 0% VAT on solar panels and installation
Energy investment deduction: Tax benefit for entrepreneurs

Legal rights in energy contracts and relocation

Dutch consumers are well protected by extensive legislation around energy contracts and relocation. The Energy Act and the Civil Code give you strong rights that suppliers must respect.

Main legal rights:

Delivery obligation: Energy suppliers may not simply refuse delivery
Notice period in case of relocation: Maximum 30 days in case of relocation outside the delivery area
Right to correct information: Suppliers must provide clear price information
Cooling-off period: 14 days to cancel the contract without giving any reason
Protection against non-payment: Procedure before energy is disconnected

The right to supply obligation means that you are always entitled to energy supply even if you do not have an active contract. In that case, you automatically become a customer of the supplier of the last resort in your area.

Notice periods according to law

The statutory notice periods for relocation are arranged in a consumer-friendly manner. When relocating within the Netherlands, special rules apply that facilitate relocation.

Statutory notice periods:

Situation	Notice period	Explanation
Moving within delivery area	0 days	Contract can simply be moved
Moving outside delivery area	Max. 30 days	From date of move
Emigration	0 days	Immediate cancellation without notice
Death	0 days	Heirs can cancel immediately
Regular cancellation	According to contract	Usually 30 days with variable contract

Important legal protections:

No termination fee in case of relocation: Unless this is explicitly stated in the contract
Proportional refund: If you pay in advance, you will receive money back
Burden of proof lies with the supplier: They must demonstrate that you are at fault
Right to final settlement: Within 6 weeks after termination of contract

Protection against non-payment

Non-payment of energy bills can lead to disconnection but suppliers must follow a careful procedure. You are entitled to warnings and the possibility of making a payment arrangement.

Legal procedure for payment arrears:

Payment reminder: First notification of overdue payment
Reminder: Formal reminder with a payment term of at least 14 days
Final warning: Threatening with closure with a minimum of 10 days' reflection period
Closing procedure: Only after approval by the judge or bailiff
Reconnection: Immediately possible after payment of outstanding amount

New legislation and developments (2025)

The energy market is constantly changing and new legislation has a direct impact on consumers who are moving. Important are changes in the netting scheme, new dynamic rates and adjusted consumer protection.

Netting scheme and solar panels

The net metering scheme will be gradually phased out between 2025 and 2031. This has a major impact on homes with solar panels and influences the attractiveness of various energy contracts.

Phasing out of netting scheme:

2025: 85% of the current may be offset
2026: 70% of the current may be offset
2027: 55% of the current may be offset
2028: 40% of the current may be offset
2029: 25% of the current may be offset
2030: 10% of the electricity may be offset
2031: Netting scheme will be completely abolished

Impact for movers:

More attention to feed-in tariffs: Compare what suppliers pay for surplus electricity
Battery storage more interesting: Own storage becomes more attractive
Dynamic contracts: Can offer advantages for self-generation
Timing of moving: It may be more beneficial to move to a home with solar panels now

New consumer protection

As of 1 June 2023, new rules have come into effect that better protect consumers against unfair practices by energy suppliers. These rules are particularly relevant when concluding new contracts.

New protection measures:

Prohibition on door-to-door sales: Suppliers are no longer allowed to sell door-to-door
Cooldown period: 24 hour cooling-off period for telephone sales
More transparent price information: Clearer comparison of contracts required
Improved cancellation rules: Simpler contract termination procedures

Disputes and complaints procedure

Problems with energy suppliers can unfortunately occur, especially during the complex period of moving. Fortunately, there are various agencies that can help you resolve disputes.

Procedure in case of problems

In case of problems with your energy supplier, it is important to work systematically. Always start with direct contact with the supplier itself before calling in external help.

Dispute resolution steps:

Direct contact: Call customer service and explain the problem
Written complaint: Send email or letter with clear description
Escalation within company: Ask for referral to manager or complaints team
External mediation: Involve consumer organization
Disputes Committee: Official procedure in case of persistent dispute
Legal steps: Last option via lawyer or court

Important tips:

Document everything: Keep all correspondence and record telephone conversations
Stay businesslike: Emotions don't help solve problems
Know your rights: Refer to relevant legislation and contract terms
Set deadlines: Give supplier reasonable time for resolution

Energy Dispute Committee

The Energy Disputes Committee is an independent body that handles disputes between consumers and energy suppliers. The procedure is relatively simple and costs only €40 for the consumer.

When to go to the disputes committee:

After failed internal complaints procedure: Supplier does not solve problem
Within 1 year after the dispute arises: Otherwise limitation period
In case of financial damage: Commission may award damages
Contract or invoice disputes: Within their authority

Dispute Committee Procedure:

Online registration: Via the website of the disputes committee
Payment €40: Handling costs for consumer
Supplier Response: Will be given the opportunity to respond
Treatment: Independent committee assesses case
Ruling: Binding decision within 10 weeks
Implementation: Supplier is obliged to comply with the ruling

Legal assistance

In complex disputes or large financial interests, legal assistance may be necessary. First check whether your legal assistance insurance provides coverage for energy disputes.

When to seek legal assistance:

Major financial damage: Amounts above €2,000
Complex legal questions: Unclear contract terms
Supplier bankruptcy: Protecting your interests
Discrimination or fraud: Criminal law aspects

Complete checklist for arranging energy when moving

A successful energy transition when moving requires good planning and systematic execution. This comprehensive checklist helps you not to forget anything and to take all steps at the right time.

Checklist 8 weeks before moving

Take inventory of current situation:

Note all current energy contracts (supplier, customer number, term)
Check notice periods and any termination fees
Collect latest invoices and annual consumption
Check if you are satisfied with the current service

Research new home:

Request energy label and insulation values
Inquire about the type of heating (gas, electricity, district heating)
Check whether solar panels or a heat pump are present
Request consumption data from previous occupant via broker

Orientation on options:

Determine whether it is possible to transfer the current contract
Compare rates from different suppliers
Research special moving promotions and welcome bonuses
Read reviews and experiences of other customers

Checklist 6 weeks before moving

Final choice:

Decision between taking contract or new supplier
Calculate total costs over the first year (including one-off costs)
Consider contract type (fixed vs. variable) for new situation
Check whether the selected supplier is active at the new address

Preparations:

Collect required documents (ID BSN new address details)
Check key transfer date and schedule timing
Ask your new energy supplier about processing time
Prepare questions you want to ask

Checklist 4 weeks before moving

When bringing your current contract:

Call your current supplier and report your move
Provide all requested information (new address, moving date)
Request written confirmation of the move
Check that all details have been recorded correctly
Please note reference number for possible follow-up

With new supplier:

Conclude a definitive contract with your chosen supplier
Upload identification and other required documents
Set up direct debit or choose another payment method
Please indicate the desired start date (= key transfer date)
Keep contract confirmation and all correspondence

General steps:

Inform current supplier about cancellation (for new contract)
Check whether a cancellation fee applies
Plan who will read the meters on moving day
Make sure you have access to the meter cupboard in your new home

Checklist 2 weeks before moving

Check all packages:

Verify that you have confirmation from all suppliers
Check that data addresses and contact details are correct
Make sure you have all important phone numbers at hand
Test access to online customer portals

Prepare practical matters:

Find out where all the meters are located in both homes
Make sure you have a camera or smartphone for meter reading photos
Schedule time for meter reading registration on moving day
Make appointments with any mechanics or technicians

Moving day checklist

When leaving an old home:

Note the final reading of all meters (gas, electricity, water)
Take photos of all meter readings as proof
Pass on final scores directly to your supplier
Check that main taps and switches are off

Upon entering the new home:

Register the initial reading of all meters immediately after handing over the keys
Take photos of all meter readings again
Test if gas, electricity and water work
Provide opening positions to your (new) supplier
Store all documentation safely

Useful apps and online tools

Modern technology makes arranging energy when moving a lot easier. There are various apps and online tools that can help you compare, manage and monitor your energy contracts.

Energy contract comparison tools

Independent comparison sites help you find the best energy contracts for your new home. Be aware that not all sites are equally objective.

Recommended comparison tools:

Platform	Specialization	Advantages
Gaslicht.com	Independent comparison	No commissions objective information
Energievergelijker.nl	Wide range of suppliers	Extensive filter options
Pricewise.nl	Consumer friendly	Well known brand simple interface
ACM ConsuWijzer	Official government info	Reliable neutral information
Environmental Center	Sustainable options	Focus on green energy

Tips for effective comparing:

Use multiple sites: Not all suppliers are listed on every site
Please note current events: Check when prices were last updated
Read the terms and conditions: Click through to real contract terms
Check reviews: Find independent customer experiences

Meter reading apps

Smart meter apps make registering and reporting meter readings much easier. Many suppliers have their own apps but there are also independent options.

Advantages of meter reading apps:

Automatic registration: Direct connection with smart meters
Photo recognition: Scan old meters with camera
Historical overview: Insight into consumption development
Share with supplier: Direct transfer to energy supplier
Moving Assistance: Special Features for Moving

Supplier customer portals

Online customer portals of energy suppliers offer extensive possibilities for managing your energy contract. These are becoming increasingly user-friendly and functional.

Standard features of customer portals:

Contract management: View and change contract data
Invoice Management: Download and Pay Invoices
Consumption Insight: Graphs and analysis of energy consumption
Moving service: Special sections for moving
Customer Service: Chat and Contact with Helpdesk

Advanced features:

Energy advice: Personal tips for saving
Budgeting: Tools for Planning Energy Costs
Smart home integration: Connecting to smart devices
Market Information: Updates on energy prices and trends

What to do if you forget something

Forgot to arrange something concerning your energy contract when moving? Don't panic - most problems can be solved afterwards. The important thing is that you act quickly as soon as you discover the mistake.

Emergency procedures

If you are without energy in your new home, there are several emergency procedures that you can activate immediately. The Dutch energy market has good safety net constructions.

Direct actions for energy problems:

Call fault number: For gas 0800-9009, for electricity your local grid operator
Contact supplier: Use emergency number for acute problems
Request emergency delivery: Request temporary delivery from supplier of last resort
Enable grid operator: In case of suspected technical problem
Consult neighbors: Check if it is a neighborhood-wide problem

Important emergency numbers:

Gas failure: 0800-9009 (free 24/7)
Electricity failure: Depending on your network operator
General energy information: 0800-1884 (ConsuWijzer)

Arranging energy contracts afterwards

Forgot to arrange your energy contract on time? In the Netherlands you are always entitled to energy supply so you are never completely without. However, you may pay more temporarily.

Steps for subsequent arrangement:

Accept temporary emergency delivery: You will automatically receive energy from your local supplier
Compare options quickly: Find the best supplier for your situation
Take out an urgent contract: Many suppliers offer accelerated procedures
Switching rule: Switch from emergency delivery to chosen contract
Check invoices: Make sure you don't pay twice when switching

Temporary emergency delivery:

Automatically active: No action required from you
Higher rates: Usually 15-25% more expensive than regular contracts
Limited service: Less customer service and facilities
Quick cancellation: Usually no cancellation period

Preventing interruption

Prevention is better than cure – there are several ways to prevent energy disruptions even if you start arranging them late.

Preventive measures:

Build in a buffer: Start arranging well before the move
Backup plan: Always have a second option ready
Communicate proactively: Keep suppliers well informed
Document everything: Keep all communications and confirmations
Monitor your mailbox: Pay attention to messages from suppliers

Signs that problems are looming:

No confirmation received: No response from supplier after registration
Incorrect data: Errors in address date or contract details
Technical problems: Problems with meter or connection
Payment Problems: Issues with deposit or first payment

Moving your energy contract doesn't have to be difficult

Arranging energy when moving doesn’t have to be a stressful affair if you’re prepared and start early. Whether you choose to take your current energy contract with you or decide to switch to a new energy supplier – the key to success lies in careful planning and understanding your options.

Transfer or cancel your current contract

The three main options for arranging energy for your new home each have their own advantages and disadvantages. Transferring your energy contract is often the easiest and prevents disruption, but you may miss opportunities for better rates. Switching to a new energy supplier can yield significant savings but requires more research and administration. Not arranging anything is not a real option because you will automatically end up with the most expensive supplier.

Key considerations per option:

Take contract with you: Choose this if you are satisfied with the service and rates and your supplier is active at your new address
New supplier: Choose this if you find better rates or are dissatisfied with your current service
Type of contract: Fixed for certainty, variable for flexibility – moving is a good time to reconsider this

Recommendations per type of move

For tenants it is important to first check what is arranged via the landlord and what you have to arrange yourself. Service costs often include heating and hot water, but electricity usually does not. Buyers have complete freedom but also full responsibility for all energy contracts. When moving with sustainable energy such as solar panels or heat pumps require extra attention. Due to the gradual phasing out of the netting scheme, feed-in tariffs are becoming increasingly important. Dynamic contracts can be interesting if you have flexible consumption or a lot of your own generation.

Final tips for a successful energy switch

Timing is key – start preparing at least 6 weeks before your move. Document everything and take photos of meter readings so you have evidence in case of disputes. Compare not only on price but also on service reliability and contract terms. Use the move as an opportunity to optimize your energy consumption. A new home with a better energy label offers opportunities for structural savings. Invest in energy-saving measures such as LED lighting, smart thermostats and better insulation.

Key success factors:

Plan well in advance: Start 6-8 weeks before moving
Compare thoroughly: Not only price but also service and conditions
Communicate proactively: Keep suppliers well informed
Document everything: Keep all correspondence and meter readings
Have a backup plan: In case your first choice doesn't work out

Frequently Asked Questions (FAQ)

1. Can I always take my energy contract with me when I move?

No, taking your energy contract with you is not always possible. It depends on whether your new address falls within the delivery area of your current energy supplier. Large national suppliers usually deliver everywhere in the Netherlands, but regional suppliers have a limited area. Technical incompatibility (for example, a home with district heating while you have a gas contract) can also make taking it with you impossible.

2. How much does it cost to cancel my energy contract when I move?

When moving outside the delivery area, you can usually cancel free of charge. The law stipulates that you have a maximum of 30 days' notice when moving outside the delivery area of your current supplier. Cancellation compensation usually only applies if you cancel voluntarily while you can take your contract with you or in the event of early termination of a fixed contract within the delivery area.

3. What happens if I forget to arrange my energy before moving?

You will never be without energy thanks to the legal supply obligation. If you do not have an active contract, you will automatically become a customer of the supplier of the last resort in your region. This does mean that you will pay standard rates that are usually 15-25% higher than regular contract prices. You can always switch to a cheaper supplier.

4. When do I have to provide my meter readings when I move?

Provide meter readings on the day of moving. Note the final reading of your old home at the time of handing over the keys and the initial reading of your new home immediately after the handover of the keys. Take photos so that you have proof of correct meter readings. This prevents discussions about consumption and ensures correct invoices.

5. Can I switch from a fixed to a variable contract during my move?

Yes, moving offers an excellent opportunity to reconsider your contract type. If you cannot or do not want to take your current contract with you, you can choose a different type of contract with a new supplier. A variable energy contract offers more flexibility, while a fixed contract gives more certainty about your monthly costs.

6. What should I do if my new home has solar panels?

Inquire about feed-in tariffs from different suppliers because these can differ considerably. Due to the gradual phasing out of the netting scheme, feed-in tariffs are becoming increasingly important. Dynamic contracts can be advantageous if you have a lot of your own generation and can consume flexibly.

7. How long does it take to activate a new energy contract?

The duration of the processing of the move is usually 5-10 working days from the registration. Make a new contract at least 2 weeks in advance to avoid problems. In urgent situations some suppliers offer accelerated procedures but this can entail extra costs.

8. Can I temporarily have a contract at two addresses?

Yes, but this is expensive. If you move in phases or temporarily have two homes, you can choose to temporarily run the contract at 2 addresses. This does mean that you pay twice for energy. Many suppliers offer solutions for temporary situations, such as temporarily suspending a contract.

9. What if my new energy supplier goes bankrupt?

Your energy supply will not be interrupted in the event of bankruptcy of your supplier. The supplier of last resort will automatically take over your supply at standard rates. You can then still choose a new supplier. Prepaid amounts are often lost, so preferably pay afterwards.

10. What documents do I need for a new energy contract?

For a new energy contract you usually need: valid proof of identity BSN new address details desired start date and bank details for direct debit. Some suppliers also ask for income details for the credit check or details of the previous occupant for estimating consumption.

11. Can I cancel my energy contract if I start living with someone?

Energy contracts are personal, so when living together, a new contract must usually be concluded in the name of both partners or one person. You can usually cancel your old contract free of charge due to a change in household composition. Check the specific conditions of your supplier.

12. What should I do if the meter readings on my invoice are incorrect?

Check immediately whether the meter readings on your invoice correspond with what you have provided. If the meter readings are incorrect, contact your supplier immediately with proof of the correct reading (photos). Suppliers are obliged to correct invoices in the event of proven errors in the meter reading.

13. Do I get a discount if I purchase electricity and gas from the same supplier?

Many suppliers offer combination discounts for customers who purchase both electricity and gas. This is often called 1 contract for electricity and gas. The discount usually varies between €5-€15 per month. Please note that the total price must still be competitive compared to separate contracts with different suppliers.

14. What happens if I miss my notice period?

If you miss your notice period, your contract will usually be automatically extended according to the contract terms. For fixed-term contracts, this could mean that you are stuck for a whole period again. For variable contracts, you can usually still cancel on a monthly basis. Contact your supplier directly to discuss options.

15. Can I compare energy based on the consumption of the previous occupant?

Yes, the consumption of the previous occupant is a good indication of your own consumption, but note that this can differ due to various factors such as family composition, working from home, used appliances and heating habits. Estimate your energy supplier how much electricity and gas you will use, often based on this data, but you can always adjust after a few months of experience.