Privacy Policy

ADAPTOO LTD is a company registered in the United Kingdom, under company number 15877367, whose registered office address is 128 City Road London EC1V 2NX United Kingdom.

ADAPTOO LTD (“Adaptoo”, “we”, “us”, “our”) is committed to respecting and protecting personal data and privacy. The personal information you provide to us, or that we collect from you (via any of the websites belonging to Adaptoo, or via an affiliate partner using our form) is treated with the utmost care.

Adaptoo complies with the General Data Protection Regulation (GDPR) (EU) 2016/679, effective as of 25 May 2018 within the EEA. For the purposes of the General Data Protection Regulation (GDPR) (EU) 2016/679, the data controller is Adaptoo. This Privacy Policy describes how Adaptoo collects, uses, shares, and protects the personal information you provide. It also describes your choices regarding use, access, and correction of your personal information.

Please read this privacy policy (together with our cookies policy) and our terms of use carefully before using any of our websites or using any information or services we provide.

By accessing or using any of our websites, you will be deemed to have agreed to the terms of this privacy policy (together with our cookies policy) and our terms of use. If you do not agree to these terms, you may not use our website.

If you have any complaints about the processing of your personal data, you can send us an email at info@adaptoo.nl or file a complaint with the Dutch Data Protection Authority.

Collecting of information and modes of collection

In order to make our services work, it is necessary to collect relevant data from you. This data is collected when you fill out a form on one of the websites belonging to Adaptoo, or an affiliate partner website where our form is used. We can also keep track of this if you contact us by e-mail. Without your personal data, we cannot provide our service.

Details of your visit to our website (including, but not limited to, traffic data, location data, weblogs and other communications data, whether this is required for our own billing or otherwise and the resources you access) may also be stored in an anonymous form (see the cookies policy).

Below is a list of the information we may store to provide you with the service you need:

  • Name and/or surname;
  • Telephone number and/or email address;
  • Departure and destination address;
  • Specification of what you are moving;
  • Your Geo-location (based on IP address);
  • Additional relevant information that you provide to us to provide you with the necessary service.

Remarketing/Retargeting

Adaptoo may use remarketing/retargeting services to advertise on third party websites (including but not limited to Google or Facebook) to previous visitors to our website. This may include advertising to previous visitors to our website who have not completed a task on our website. Please note that third parties have their own privacy policies and cookie policies, and Adaptoo’s terms will not apply. Please ensure you have read their privacy policies, even if you are unsure.

Cookies and similar technologies

We use cookies to ensure that we give you the best possible experience when you interact with our website. If you would like to know more about which cookies we implement, and why, please consult our 'cookies policy'.

Use of information

We use your information and data in the following way:

  • Adaptoo may contact you via email, telephone, or other digital service only to verify your information and details so that we can provide you with the best service;
  • As part of the required service, Adaptoo will forward the (personal) data you have provided to selected companies whose products or services you have requested information about, who may contact you by email, telephone, SMS, post or other digital service.
  • To ask about your experiences with the selected companies and to collect feedback so that we can help and assist you, we may contact you via email, telephone, SMS or other digital service. Most likely this will take the form of an online survey that you receive by email, which is also not mandatory.
  • To contact you once by email or telephone with relevant information that we think will be useful to you given your previous need.

Reveal/Share of information

We may disclose your personal information to:

  • Any member of our team to operate and/or improve our service;
  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or to enforce or apply our Terms of Use, or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Storage of information

The information we collect from you may be collected, transferred, processed and/or stored in countries within the European Economic Area (the “EEA”), as well as outside the EEA. These countries may not have the same level of legal protection as countries within the EEA. If we transfer your information outside the EEA, we will take steps to ensure that it is protected at the same levels that apply in the EEA. We often use the European Union clause for the transfer of personal data.

By submitting your personal data, you understand that your data will be processed, stored or forwarded. We will take all necessary steps to ensure that your data is treated with care in accordance with this privacy policy. Unfortunately, the transmission of information via the Internet is never completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

The stored information will be anonymized after two (2) years from the date of shipment. All data that can be used as identification will be deleted from the database and storage within Adaptoo.

User rights

You have the right to correct data and to be forgotten. You can contact us at any time and ask us to correct your data or delete all or part of the data you have provided to us. In addition, you can unsubscribe from emails at any time and withdraw your consent at any time. To do so, you can send us an email at info@adaptoo.nl with your request. This will be processed at the earliest and no later than 30 days after receipt.

Finally, at any time you can view all the information we have stored about you. To view this, you can send an email to info@adaptoo.nl.

Left to third party websites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal information to these websites.

Privacy policy changes

Changes to our privacy policy will be posted in full on this page. We encourage you to periodically read this page to ensure that you are fully informed of any changes in the way your information is collected, used, stored and protected.

Contact

Adaptoo strives to be completely transparent when it comes to how we handle your data. If you have any further questions that this privacy policy has not answered, please contact our Data Protection Officer at info@adaptoo.nl.