Sales support for customization and satisfied customers. As a sales supervisor, Arjen Kalenkamp guides people through the construction process as best as possible. "It is about combining the often emotional aspects of the customer with the reality of construction. Everything must be clear to the customer in advance and afterwards he must be satisfied with the end result." Partly together with the architect, Arjen Kalenkamp inventories everything from A to Z: what is possible? What do people want? What options are there and what is the price tag? This ranges very widely: from roof tiles and stones to window frames and interior doors. This process will be guided in a very clear and manageable way for the customer. Arjen Kalenkamp thinks the best part is the most difficult parts – how do you want to heat and ventilate the home, what living comfort do you want – and all this is technically translated into the construction drawing. "The practical enjoyment of life is paramount. Our intensive construction supervision ensures that the result meets the wishes of our clients. After the customer agrees to the preliminary design and the target price for the home to be built, the non-binding phase is completed. Then the building application, the supervision process and determining the final contract price follow. This is followed by the phase of the final elaboration of the plans and work preparation. Kalco also provides professional guidance during the process of implementation and delivery.