Are you moving soon? Then you have an important job ahead of you: arranging your energy. The Moving team will help you through this jungle of energy contracts, suppliers and meter readings. Because let's be honest, most people underestimate how complex energy can be when moving.

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Moving energy contract

Imagine this: you’re standing in your new home and you flip the switch. Nothing. The heating doesn’t work either. You’ve forgotten to set your energy. This scenario happens to more people than you might think. That’s why we’re sharing everything you need to know about cancelling your energy contract, choosing a new energy supplier and avoiding costly mistakes.

Moving: what do I do with my energy contract?

You are at a crossroads. On the left you see the path of taking the energy contract. On the right lies the path of switching to a new supplier. And somewhere in the distance lurks the dark alley of “not arranging anything” – a route that we strongly advise against. This choice not only determines your energy costs but also how much headache you will have in the coming months. Arranging energy when moving is not an option, it is a necessity. Just as you arrange water and internet, you also have to ensure that the electricity keeps flowing and the gas keeps flowing.

Is it difficult to apply for an energy contract at the new address?

What happens if you don’t make any arrangements? You will automatically be assigned to the supplier of last resort. The name says it all – it is the most expensive option on the market. Compare it to booking a hotel room at the last minute during a big event. You pay the highest price. Vereniging Eigen Huis recommends starting at least 2 weeks in advance. But between you and us? Better to start 4-6 weeks in advance. You will save yourself a lot of stress and possibly money.

Three main choices for your energy contract when moving

1. Take your current contract with you

You stay with your current energy supplier. Simple, right? Well, almost. Your supplier must be able to supply energy to your new address. Otherwise it becomes a story of "we would like to, but we can't".

2. Switching to a new supplier

Here you seize the opportunity of the move to shop for better rates or green energy. It requires more paperwork but can save quite a few euros.

3. Do not arrange anything and therefore do not request energy (please don't)

We call this the “ostrich approach.” Bury your head in the sand and hope for the best. Spoiler alert: it doesn’t.

Option	Advantages	Cons	For whom?
Take contract with you	No hassle, familiar service	Maybe not the best deal	Satisfied customers
New supplier	Possibly better prices	More administration	Price conscious movers
Don't arrange anything	No problem	Expensive and risky	Nobody!

Benefits of moving with your energy contract

Think of taking your energy contract with you as wearing your favourite sweater to a new city. Comfortable, familiar and no surprises. You know your supplier, you know what you are paying and you do not have to fill out a pile of forms. Moreover, you avoid the infamous cancellation fee. Imagine that you have a fixed contract with 18 months left. That cancellation fee can amount to hundreds of euros. By taking your contract with you, you elegantly avoid these costs. A cancellation fee that can help you on your way is of course nice.

Benefits and discounts

Of course, you will also retain your customer benefits. That 5% loyalty discount that you have built up after three years? That will simply continue to exist. You do not have to prove again that you are a reliable customer. Do you need energy and gas? Then you can apply for electricity and gas. Do you not need gas in your new home? Then only cancelling gas is sufficient. You do not cancel the entire contract, but then pass on some kind of change.

Procedure for moving energy contract

The process is surprisingly simple, but timing is everything. 2 weeks in advance is really the minimum. Sooner is better. Cancel the contract and you enter into a new fixed-term contract. Do this as previously indicated on time or you will receive a fine, also called a cancellation fine.

Here is your step-by-step plan:

Call your current supplier: Ask if they can supply energy to your new address
Report your move: Provide your new address and moving date
Note your meter readings: From your old home upon departure
Check your new home: Note the meter readings upon arrival
Send everything: Your supplier will do the rest

Please note: some suppliers only operate regionally. Moving from Amsterdam to Groningen? Then it is possible that your favorite supplier does not supply energy there.

A tip from our team: take pictures of all meter readings. Your phone has a time stamp, so you always have proof of when you read what.

When is it not possible to move an energy contract?

Unfortunately, the world is not perfect. Sometimes you simply cannot take your energy contract with you. Regional restrictions are the biggest culprit. Many smaller energy suppliers focus on specific areas. That is why you cannot always count on your current energy supplier.

Sometimes you cannot cancel when you move

Technical differences can also throw a spanner in the works. Moving from a home with district heating to a house with its own gas boiler? Then your energy needs change completely. Your supplier may have a nice contract for electricity and gas together, but if you only need electricity, the story is different.

Moving? Reasons to consider switching energy supplier

Moving is the perfect time to take a closer look at your energy costs. Just as you negotiate your salary for a new job, you can negotiate better rates for a new home. Maybe you’ve become more environmentally conscious and want green energy. Or you’ve had bad experiences with the customer service of your current energy supplier. A friend of ours waited three weeks for an answer to a simple question. That’s not service, that’s frustration.

Dynamic energy contract

Dynamic energy contracts are also becoming increasingly popular. These follow the daily energy prices. If you are flexible with when you turn on your washing machine, you can save a lot. This is good for a home with district heating or block heating.

Step-by-step: switching energy supplier when moving

Switching energy suppliers when you move is like juggling burning torches. It is possible, but you need to know exactly what you are doing.

6 weeks before moving:

Start with research. Which suppliers operate in your new neighborhood? Compare not only prices but also contract terms and customer reviews. Reporting your move is important

4 weeks before moving:

Make your choice and conclude your new energy contract. Many suppliers have a processing time of 2-3 weeks.

2 weeks before moving:

Cancel your current contract. Pay close attention to the notice period. Some contracts require 30 days notice.

1 week before moving:

Check that both suppliers have understood everything. Miscommunication here can lead to a week without energy.

Moving day:

Moving day has arrived! Note down all meter readings and send them to both suppliers. Then sign your new energy contract for your new home.

Timing when switching energy supplier

Timing is crucial when switching energy suppliers. Too early and you may have energy at two addresses for too long. Too late and you risk energy interruption. The notice period varies per contract type. Variable energy contracts usually have shorter terms than fixed contracts. Always check this in your contract terms.

A golden tip: note all important dates in your diary. Forgetting when to cancel your contract can be expensive.

Energy contract termination fee when moving

When do you pay a cancellation fee for energy and moving?

Termination fee is the bogeyman of energy contracts. Just that unexpected bill that can ruin your mood. But when exactly do you pay this fine? With fixed contracts with a specific term, the chance is greatest. Suppose you have signed a 3-year contract at a nice low rate. After 1 year you move. Your supplier had counted on 3 years of income from you and wants compensation for the lost income.

Are you taking your energy contract with you?

Stricter rules apply from 1 June 2023. Termination fees are limited and energy contracts may run for a maximum of 5 years. This protects consumers from exorbitant fines. Interesting fact: if energy prices have increased since you signed your contract, you often do not pay a termination fee. After all, your supplier can resell your energy at higher prices.

Calculate and avoid termination compensation

The calculation of termination compensation usually follows this formula:

(Your rate - Current market price) × Annual consumption × (Remaining term ÷ 12)

Sounds complicated? Let’s keep it simple with an example:

Situation: Maria has a fixed contract for electricity and gas at €0.22 per kWh. The current market price is €0.28 per kWh. She uses 3,000 kWh per year and has 15 months left on her contract.

Calculation: (€0.22 – €0.28) × 3,000 × (15 ÷ 12) = No termination fee!

Maria's rate is lower than the market price, so she actually benefits from her contract.

Strategies to avoid severance pay:

Wait until your contract expires (if the timing suits)
Take your contract with you to your new home
Negotiate with your supplier about waiver
Choose variable contracts with shorter notice periods

Case study: termination compensation when moving

Let us tell Tom's story. In 2022, he signed a 3-year fixed contract at €0.18 per kWh. Great rate at the time. In 2024, he has to move for work. Energy prices have now dropped to €0.16 per kWh. Tom's contract is now more expensive than the market price. His termination fee? About €180 for his remaining contract period.

Tom decides to take his contract with him to his new home. Smart move. He avoids the termination fee and keeps his trusted supplier.

What happens if you move without an energy contract?

Moving without an energy contract is like skydiving without a parachute. Technically possible, but not recommended. You are automatically assigned to the supplier of last resort. These names do not sound promising, and their prices are not either. Think 20-30% above normal market rates.

Worse still: you can be stuck with these expensive rates for weeks. Switching to a cheaper supplier takes time, and in the meantime the euros are ticking away. A colleague of ours made this mistake. His first energy bill in his new home was €320 for one month. With a normal supplier this would have been €180. Costly lesson.

Emergency procedures when moving without an energy contract

Okay, you're in trouble. You moved without arranging energy. Now what?

Step 1: Take a deep breath. Panic solves nothing.

Step 2: Call the grid operator (Liander, Enexis, Stedin or TenneT) directly. They provide the physical energy supply.

Step 3: Find a regular supplier within 3 business days. Waiting longer will only cost you money.

Step 4: Immediately note down all meter readings and keep a close eye on your first energy bill.

The good news? This is a temporary situation. With quick action, you can limit the damage. Focus on your move.

Preventing moving without an energy contract

Prevention is better than cure. And that goes double for energy. Make a moving checklist and put arranging energy at the top. Start orienting yourself 6 weeks in advance. Even if you think you can take your contract with you, check this with your supplier.

Set alarms on your phone. “4 weeks before move: arrange energy”, “2 weeks before move: check confirmation”, and so on. Treat energy as a must-have, not a nice-to-have. Just as you make sure your new home is clean, make sure there is energy.

Energy at two addresses during relocation

Sometimes you run into practical problems that make energy at two addresses necessary. Think of a gradual move where you can't do everything in one day. Or you sell your house and buy a new house, but the dates are not synchronous. Your new house is ready on March 1, but you don't sell your old house until March 15. During that overlap period you need gas and electricity at both addresses.

Business reasons also play a role. If you work from home and your new home is not yet completely ready, you can continue to work from your old home temporarily. Do you have a current energy contract? Is it a variable energy contract? Is the contract temporary and is it only for a certain period? When moving, there is a lot to consider and depending on the remaining term, it is important that you take steps.

Practical aspects of energy at two addresses

Two energy contracts mean double fixed costs. You pay €20-25 per month in grid management costs for both addresses. Add your consumption to that and you can easily spend €100 extra per month. Administratively it also becomes more complex. You have to keep track of meter readings for two homes, manage invoices from possibly different suppliers and make sure you don't get confused with payments. 2 energy contracts cost a lot of money and obviously affect your energy consumption. Make sure you have 1 contract for electricity and sign a new contract for your new home later. Also leaving a contract temporarily at 2 addresses costs more money than if you have one current contract.

Cost example for 1 month:

Fixed costs old house: €25
Fixed costs for new home: €25
Minimum consumption old house: €30
Normal consumption new home: €120
Total additional costs: €80 per month

Efficiently managing energy at two addresses

Keep the overlap as short as possible. Every extra week costs you money. Plan your move strategically so that you don't have energy at two addresses for longer than necessary. Limit the consumption in your old home to the absolute minimum. Turn the heating down, pull plugs out of sockets and only leave essential appliances like your fridge on.

Consider having both contracts with the same supplier. Some offer discounts for multiple connections. It also makes administration easier. Having energy in your old and new home will cost a lot of money. You can therefore better cancel your contract for the old home and continue with one contract.

Benefits of staying with your current energy supplier

Staying with your current energy supplier is like taking a trusted friend with you to a new city. You know their service, you know what to expect and there are no surprises. You keep all the benefits you have built up. That 3% loyalty discount? It stays. Your preferential treatment with customer service? That stays too. And you don't have to pay a new deposit.

Do you have an open-ended energy contract?

In addition, you avoid cancellation fees. If you have a fixed contract with a long term, this can save you hundreds of euros. Practically speaking, it also saves time. No comparing different energy suppliers, no piles of forms and no hassle with new collections.

Procedure to stay with the same supplier

The process is surprisingly simple. A phone call or online notification is usually sufficient.

2-3 weeks before moving:

Call your supplier and report your move. Give your new address and moving date.

1 week before moving:

Check if your supplier has understood everything correctly. Miscommunication can lead to problems.

Moving day:

Read the meter readings in both homes and forward them.

After moving:

Check your first invoice. Is everything correct? Great. If not, call immediately.

Most suppliers have special teams for removals. Ask specifically – they have experience with complex situations.

Check whether current supplier remains the best choice

Even if you stay with your current supplier, check whether this is still the smartest choice. The energy market is constantly changing. Your new home may have a completely different energy consumption profile. A larger house with poor insulation can double your consumption. Or your new home has solar panels, allowing you to sell energy back.

Check everything carefully

Ask your supplier about new products. They may now have green energy options that weren't there before. Or dynamic rates that fit your new consumption pattern. Also compare with the market. Not necessarily to switch, but to know if you still have a good deal. If your supplier turns out to be a lot more expensive, you can use that as a negotiating tool. Therefore, take a good look at your energy supplier to see how much electricity and gas cost. If it is advantageous, you may not have to cancel your contract.

Motivations for choosing a new energy supplier

A new home, a new start. Why not a new energy supplier? There are plenty of good reasons to switch when you move. Better rates are often at the top of the list. The energy market is competitive and new suppliers regularly come up with competitive prices. Why pay more if it can be cheaper?

Arrange energy contract

Green energy is becoming increasingly important. Maybe your old supplier was still supplying grey energy and now you want completely sustainable. Or you want locally generated energy from solar parks in your new region. Bad customer service experiences are also a valid reason. Life is too short for endless waiting times on the phone or slow responses to your questions.

Complete process of changing suppliers when moving

Switching energy suppliers when moving requires choreography. You have to coordinate two contracts: ending the old one and starting the new one.

6 weeks before moving:

Start your research. Compare different energy suppliers and their offers. Pay attention not only to price but also to contract terms.

4 weeks before moving:

Close your new energy contract. Clearly state your desired start date – your moving date.

3 weeks before moving:

Terminate your current contract. Respect the notice period and clearly indicate when you are stopping.

1 week before moving:

Check that both suppliers have their affairs in order. Call them both to get confirmation.

Moving day:

Record meter readings for both homes and send them to the correct suppliers.

Avoiding pitfalls when switching suppliers

Switching suppliers during a move has pitfalls. The biggest one is timing. Start too late and you risk a power outage. Start too early and you may pay twice. Direct debits are a common mistake. If you forget to stop your old direct debit, both suppliers can debit money from your account. Monitor your bank account extra closely during the first few months. Incorrect meter readings can cause problems weeks later. Take photos and keep them safe. If disputes arise, you have proof.

Check for possible termination compensation

Termination fees can be an unpleasant surprise. Calculate in advance what you may have to pay and weigh that against the benefits of switching.

Tip from our team: “Create a spreadsheet with all the important dates: when to cancel a contract, when to start a new contract, contact moments with suppliers. That way you don't lose the overview.”

Moving and meter readings: practical guide

Meter readings are the cornerstones of your energy bill. Incorrect readings can result in months of hassle. And believe us, no one wants energy disputes during a stressful moving period. Without correct meter readings, your supplier will have to make an estimate. Energy suppliers estimate how much electricity you have used based on averages. This can be quite accurate, but it can also be quite wrong. Legally, meter readings are your proof. If there is a dispute about your consumption later, these figures will save you. That is why we recommend that you always take photos of your meters.

Reading meter readings when moving: step-by-step

Reading meter readings seems simple, but there can be surprises. Modern homes often have multiple meters: electricity normal rate, off-peak rate, gas, and possibly return from solar panels.

Step 1:

Find all the meters in your meter cupboard. Some houses have meters in different places.

Step 2:

Read all numbers before the decimal point. Red numbers or numbers after the decimal point can be ignored.

Step 3:

Take clear photos of each meter. Make sure the lighting is good so all numbers are legible.

Step 4:

Note the date and time of the reading. This is especially important on your moving day.

With smart meters you can usually navigate the display with buttons. The meter shows different values – make sure you write down the correct one.

Submit meter readings for energy and moving

Meter readings must be submitted quickly. Most suppliers expect readings within 2-3 business days. Waiting longer can result in estimated invoices.

You have several options:

Online via your supplier's website (fastest)
By phone via customer service
Email with photos of the meters
Mobile app (if your supplier offers this)

Important: pass on meter readings to the correct supplier. Old home to your current supplier, new home to your new supplier (if you switch).

Always save confirmations. Screenshot the online form, save email confirmations, note names of phone contacts.

Special situations with meter readings when moving

Smart meters automatically send meter readings, but during moves the communication can falter. That is why it is wise to also read and pass on manually. Solar panels bring extra complexity. You also have meter readings for returned energy. Do not forget these - you get money back for them. Faulty meters are a nightmare during moves. If you notice that a meter is broken, call the grid operator immediately (not your supplier). They are responsible for maintenance and replacement. You will receive estimated readings if you are too late with passing on. These are later corrected with actual meter readings, which can lead to high additional payments or unexpected refunds.

Insider tips for smooth energy when moving

After years of experience in the moving world, we have collected some golden tips. This insider knowledge can save you a lot of time and money.

Timing is everything:

Call energy suppliers preferably during the week between 10:00 and 15:00. Then the waiting times are shortest and you have the most experienced employees on the line.

Ask for moving teams:

Many suppliers have special departments for removals. These teams know all the ins and outs and can solve complex situations.

Combination benefits:

A contract for electricity and gas with the same supplier often results in a discount. Some offer 5-10% advantage for combined contracts.

Green energy often costs nothing extra these days. Many suppliers offer sustainable energy as standard without extra charge. Ask specifically about it.

Technical facts about energy and moving

The energy label of your new home can have a big impact on your bill. A home with label A uses 60-70% less energy than a home with label G. Check this label before you set your energy budget. Solar panels make your energy contract more complex. You use and supply energy. Not all suppliers offer the same compensation for return. Shop around specifically for this. Heat pumps can double your electricity consumption but eliminate your gas consumption. If your new home has a heat pump, consider an electricity-only contract. Dynamic contracts become more interesting if you are flexible. These follow energy prices per hour. With smart appliances you can run your washing machine when the electricity is cheapest.

Winter moves

Winter moves bring extra challenges. Heating costs peak and power outages are not an option. Therefore, start arranging extra early – preferably 8 weeks in advance than 2 weeks.

Summer Moves

Summer moves seem easier, but many people are on holiday. Waiting times at suppliers can be longer. Air conditioning can also significantly increase your electricity consumption. You only get to know your energy consumption in a new home after a few months. Your first bill is not yet a good indicator. Keep a close eye on your consumption for the first six months.

Optimal moments for energy comparison are April-May and September-October. Then suppliers are most competitive because they want to expand their customer base.

Energy cost overview when moving

Energy when moving costs more than just your monthly bill. There are several one-off costs that you need to take into account. Termination fees can range from €0 to €500, depending on your contract type and remaining term. Administration costs for new registrations range from €25 to €50. Some suppliers also ask for a deposit of €100-300 as security. Your final bill for your old home can be either positive or negative. If your monthly advance was too high, you will get money back. If it was too low, you will have to pay extra.

Cost item	Amount	When
cancellation fee	€0 – €500	In case of early cancellation
Administrative costs	€25 – €50	New registration
Deposit	€100 – €300	With new supplier
Final settlement	-€200 to +€400	6 weeks after moving
Connection costs	€0 – €150	New connections

Guarantees and advances with new supplier

New energy suppliers often ask for security for future payments. A deposit or guarantee is normal – usually equal to 1-3 months estimated consumption. Advances are monthly payments before you have used your energy. Your supplier estimates your consumption based on your home type and family size. This estimate is adjusted annually.

Smart tip: Start with a lower advance payment consciously. You then accept an annual additional payment, but your cash flow is better. If you notice that the advance is too low, you can always increase it. Does your energy supplier estimate how much electricity has been used? Check this carefully and do this no later than 2 weeks after your move so that it can be resolved quickly. Sometimes it is not possible to do anything about it if there has been a long period in between.

Tax and energy when moving

Energy tax is levied by the government and varies by region. Suppliers pass this on to you, but the timing can differ between providers. VAT is standard 21% on your energy bill. There are exceptions for certain social tariffs and sustainable energy installations.

Tax deduction is possible to a limited extent. Business energy costs are deductible and energy efficiency investments can sometimes yield benefits. Consult an advisor for specific situations.

Consumer rights regarding energy and moving

As a consumer, you have strong protection for energy and moving. Since 1 June 2023, the rules have become even stricter. Energy contracts may run for a maximum of 5 years. Termination fees are limited to reasonable amounts. You have a 14-day cooling-off period for contracts concluded remotely. Transparency is mandatory. Suppliers must communicate clearly about rates, conditions and any termination fees. Misleading marketing is prohibited.

If you have any problems, you can always contact the Energy Disputes Committee. Their rulings are binding for suppliers but not for consumers. The costs are only €25, regardless of the outcome.

Complaints procedures in case of problems

Problems with your energy supplier? Then follow this escalation ladder:

Step 1:

Direct contact with customer service. Document all conversations with date, time and name of the employee. Also when your energy supplier sends a final bill it is important to check this carefully.

Step 2:

Ask for a supervisor or complaints manager. First line can't always solve everything. Automatically passing on meter readings unfortunately doesn't always work well.

Step 3:

File a formal, written complaint. Email counts, too.

Step 4:

Contact the Energy Disputes Committee. They handle disputes independently.

Step 5:

As a last option, you can go to court, but this is usually not necessary.

Always keep a record of all your communications. Screenshots of emails, notes of phone calls, copies of letters. This is your proof if things go wrong.

Understanding Contract Terms

Energy contract terms can be dry, but a few clauses are crucial. Notice period determines how far in advance you must give notice that you are stopping. This varies from 1 month for flexible contracts to 3 months for fixed contracts. Price adjustment clauses give your supplier the right to change rates. With fixed contracts the possibilities are limited, with variable contracts they have more freedom. Automatic renewal is standard. If you forget to cancel before the end of the contract, you will automatically renew for the same period. Pay close attention to this, especially after a move.

Green energy choices when moving

Green energy is no longer the expensive niche product it used to be. Many suppliers now offer 100% sustainable energy at no extra cost.

But be careful: Not all green energy is the same. Real green energy comes directly from Dutch wind and solar parks. Green energy certification means that your supplier buys green certificates to make grey energy 'green'. The Green Energy Quality Mark from the Dutch Association of Sustainable Energy guarantees that your supplier actually invests in new renewable energy projects. Local energy is becoming increasingly popular. Imagine: energy from the solar park in your own neighbourhood. That gives an extra sense of connection with your new environment.

Green energy certificates and guarantees

Guarantees of Origin (GoOs) are official proof that energy has been generated sustainably. Dutch GoOs are more valuable than foreign ones because they support local development. Always check whether your supplier is transparent about their energy sources. Ask for specific information: which wind farms, which solar parks, which percentages of where? Independent organisations such as Greenpeace regularly publish assessments of energy suppliers. These give an honest picture of how green different suppliers really are.

Impact of green energy on costs

Green energy has long had a premium, but that difference has largely disappeared. In some cases, sustainable energy is even cheaper due to subsidies and falling production costs. Dynamic contracts can be extra advantageous for green energy fans. Renewable energy is often cheapest when there is a lot of wind or sun. With smart devices you can adjust your consumption accordingly. In the long term, green energy protects you against fossil fuel price fluctuations. Oil and gas fluctuate much more than wind and sun.

Analyzing energy consumption in the first months

Your new home has its own energy personality. Poor insulation, old boilers, lots of glass – all of these can affect your energy consumption. Smart meter data gives you detailed insight. Many suppliers have online portals where you can see hourly and daily consumption. Look for patterns and peaks. Pay particular attention to weekend consumption versus weekday consumption. If your weekend consumption is much higher, you are probably using your heating or electrical appliances inefficiently. Seasonal influences only become apparent after a full year. Your first winter in your new home can be a surprise if the insulation is poor.

Smart technology for energy management

Smart thermostats are one of the best investments you can make. They learn your habits and adjust the temperature automatically. Save: 10-15% on heating costs. Smart home systems are becoming increasingly accessible. Smart switches, motion sensors and dimmable lighting can significantly reduce your electricity consumption. Energy monitors give real-time feedback on your consumption. It is fascinating and sometimes shocking to see how much energy certain appliances are using.

Smart technology	Investment	Annual savings	Payback period
Smart thermostat	€200	€150	16 months
Smart lighting	€300	€75	4 years
Energy monitor	€100	€50	2 years

New construction and energy when moving

The first energy connection in a new-build home is a special story. The meters are often not yet activated and you have to follow specific procedures. Temporary energy supply during construction is usually not suitable for habitation. Make sure you have a permanent connection before you move your belongings.

New construction procedure:

Upon delivery, check whether all meters are present and working.
Confirm with the grid operator that your connection is final
Note the starting positions (usually 00000)
Complete your energy contract
Test all systems: heating, hot water, all sockets

Energy labels for new construction are usually A++ or higher. Your energy consumption will therefore be much lower than in older homes. Keep this in mind when choosing advances.

Rental property and energy when moving

As a tenant, you are usually responsible for energy contracts yourself. However, sometimes there are restrictions imposed by landlords. Before you move, check whether there are preferential agreements with certain suppliers. Special rules or discounts sometimes apply to social housing.

Tenant checklist:

Landlord's permission for supplier selection
Check existing energy debts in the home
Notarially record meter readings upon delivery
Agreements on final settlement at the end of the rental period

Social tariffs are available for people with low incomes. Check with your municipality whether you are entitled to this.

International relocation and energy

Emigrating always means cancelling your energy contract. You cannot take Dutch contracts abroad. Some suppliers are lenient with cancellation fees when emigrating. Ask explicitly about a lenient arrangement – it can save you hundreds of euros. Returning to the Netherlands after a long stay abroad can be challenging. You may not have a recent Dutch credit history, which can lead to higher deposits.

Step-by-step energy action plan when moving

8 weeks before moving

Start early. 8 weeks seems excessive, but better too early than too late. Analyse your current energy contract. Check the term, notice period and possible termination fee. This information determines your options. Research which suppliers are available at your new address. Not all suppliers operate nationwide.

Checklist 8 weeks:

[ ] Read and understand the current contract
[ ] Identify available suppliers for new home
[ ] Request energy label for new home
[ ] Budget determine for energy costs
[ ] Make your first rate comparison

6 weeks before moving

Now it gets serious. Make your strategic choice: take your energy contract with you or switch. If you stay with your current supplier, check if they can supply energy to your new address. Not all suppliers operate everywhere.

Checklist 6 weeks:

[ ] Final choice: stay or switch
[ ] Contact current supplier about options
[ ] Select new supplier (if you switch)
[ ] Calculate and budget termination compensation
[ ] Collect necessary documents

4 weeks before moving

Time for action. If you are switching, sign your new energy contract now. Processing time is often 2-3 weeks. At the same time, cancel your current contract or request a change of address. Respect the notice period.

Checklist 4 weeks:

[ ] Conclude a new contract (when switching)
[ ] Cancel current contract or request a change of address
[ ] Submit documents to new supplier
[ ] Confirmations received from all parties
[ ] Planning for meter readings

2 weeks before moving

This is your last chance. Starting later can lead to problems. Check that all suppliers have their affairs in order. Call them all for final confirmation. Schedule your meter reading appointments. When do you read? How do you report? To whom?

Checklist 2 weeks:

[ ] All contracts confirmed
[ ] Meter readings planning created
[ ] Contact details exchanged
[ ] Moving day logistics discussed
[ ] Backup plan created for problems

Moving week

The week of truth. Meter readings are now crucial. Read them when leaving your old home and when arriving at your new home. Take photos and note the date and time precisely. Test all energy systems in your new home immediately. Light, heating, hot water – everything must work.

Moving week checklist:

[ ] Meter readings of old home upon departure
[ ] Meter readings of new home upon arrival
[ ] Test all systems
[ ] Send meter readings within 24 hours
[ ] Report problems immediately

After moving

Your first energy bill is an important check. Are the meter readings correct? Are the rates correct? Monitor your energy consumption in your new home. In the first few months, you will get to know your consumption pattern. Adjust your advance payments if necessary. Too high an advance payment will give your supplier a free loan. Too low an advance payment will give you nasty surprises.

Post-move checklist:

[ ] Check first invoice
[ ] Analyze energy consumption
[ ] Adjust advances
[ ] Rate customer service
[ ] Identifying opportunities for improvement

No energy in new home

You dream of your first night in your new home. You fumble for the light switch. Nothing. Panic. Stay calm. First check the basics: are the main switches in your meter cupboard on? Have any fuses blown? If the hardware seems okay, you probably have a contractual problem. Call your supplier and the grid operator immediately.

Emergency plan no energy:

Checking the meter cupboard: switches and fuses
Neighbors ask if they have energy
Call the grid operator for technical problems
Call supplier for contractual issues
Activate emergency lighting (flashlight, telephone)

Duplicate invoices or payments

Double bills often arise from miscommunication between old and new suppliers. Both think they supply energy for overlapping periods. Direct debit problems are common. If you forget to stop your old direct debit, both suppliers will write off money.

Solution for double payments:

Call both suppliers immediately
Block unauthorized direct debits at your bank
Collect payment statements as proof
Use meter readings to prove delivery periods
Request a refund for incorrect charges

Incorrect meter readings recorded

Incorrect meter readings can cause months of problems. Often caused by typing errors by customer service employees. Photos of your meters are your best friend. Clear images with date and time are irrefutable evidence.

Correction action plan:

Send photo proof of correct meter readings
Write formal objection to supplier
Request new reading for verification
In case of refusal, contact the Disputes Committee
Consider legal action in case of major damage

Supplier does not respond to requests

Poor communication from suppliers can make your move a nightmare. Escalate systematically through different channels. Document everything. Save emails, record phone calls, send certified mail. You will need this proof later.

Escalation strategy:

Repeat via another communication channel
Ask supervisor or complaints manager
Submit a written complaint
Use social media for public pressure
Enable Dispute Committee
Find another supplier and switch

Unexpectedly high energy bill

High energy bills after moving can have several causes. Your new home may consume more than expected due to poor insulation or old appliances. Administrative errors can also lead to high bills. Meter readings incorrectly taken over, incorrect rates applied, or double calculations.

Tackling high bills:

Check whether meter readings are correct
Compare consumption with similar homes
Check whether the correct rates are being used
Look for energy leaks in your new home
Consider professional energy audit

Using online comparison tools

Comparison sites are essential, but not all of them are equally reliable. Some receive commissions from suppliers, which can affect their objectivity. Moving is the most independent. They provide transparent information about rates and customer satisfaction. Use your actual consumption of your old home as a basis, but adjust for differences in size and insulation. The energy label of your new home helps with realistic estimates.

Comparison tips:

Use current annual consumption as a basis
Include energy label of new home in estimate
Compare contract duration and notice period
Check green energy options
Read customer service reviews
Calculate total costs including all surcharges

Interpreting results and making choices

Comparison results can be overwhelming. Focus on total costs over the entire contract period, not just monthly amounts. Dynamic contracts often show lower average prices but have more risk. Fixed contracts give certainty but possibly higher costs.

Decision criteria:

Costs (40%): Total over contract period
Reliability (25%): Service and delivery reliability
Sustainability (20%): Green energy percentage
Flexibility (15%): Notice period and adjustments

Apps and digital tools

Energy apps are getting smarter. Most suppliers have their own apps with real-time consumption insights via smart meter data. Third-party apps such as Toon and Nest offer more advanced analysis and automation. They can optimize your heating and automatically switch off appliances. Moving checklists are available via various platforms. Vereniging Eigen Huis has an extensive digital list that covers all energy aspects. Always test the app of your potential supplier before you sign a contract. A good app should enable meter readings, invoice insights and direct customer service.

Digitalization of energy contracts

Digital energy contracts are becoming the new standard. Smart contracts on blockchain can automate a lot of the administration involved in energy transfers. Automatic contract transfer is technically possible through the integration of land registry data and smart meter systems. Soon you may be able to have your energy contract “transferred” automatically. Blockchain verification of meter readings eliminates disputes about consumption. This technology provides irrefutable proof of energy transactions.

AI and personalized energy contracts

Artificial Intelligence enables personalized energy contracts. AI can predict your consumption in your new home much more accurately than current methods. Machine learning analyzes your historical consumption, home characteristics and seasonal patterns to suggest perfect rates. Predictive analytics can predict and prevent problems with energy relocations. For example, AI warns you when your notice period is approaching.

Sustainability trends and impact on relocation

Local energy is becoming more important. Neighborhoods generate their own energy and share it. When you move, you will soon be able to choose energy from local solar parks. Peer-to-peer energy trading allows you to buy directly from other consumers with solar panels. Lower costs and more control over your energy sources. Carbon footprint tracking is integrated into contracts. You can then monitor the environmental impact of your energy choices and consciously choose CO2-neutral options.

Successfully arranging energy when moving

Arranging energy when moving doesn’t have to be a headache. With the right preparation and timing, it will become a routine part of your moving planning. The golden rule? Start at least 2 weeks in advance, but preferably 6-8 weeks. There is no such thing as too early in the energy world. Too late, on the other hand, can be expensive. Your main choice is between taking your energy contract with you and switching to a new supplier. Both have advantages and disadvantages. It depends on your current contract, available suppliers at your new address and your personal priorities. Meter readings are your best friend and worst enemy. Correctly recorded, they save you from disputes. Incorrectly reported, they can cause months of problems. Always take photos. Moving without an energy contract is like driving a car without insurance. Technically possible but very unwise. It always leads to higher costs and unnecessary stress.

Summary of success factors:

Timing: Start early and meet all deadlines

Documentation: Save everything and take photos of meter readings
Communication: Call your suppliers for confirmation

Flexibility: Have a backup plan in case things go wrong

Patience: During the first few months you will get to know your new home

Moving is happy to help you

The energy market continues to evolve. Smart meters, dynamic contracts and green energy are becoming increasingly accessible. By staying informed, you can make even better choices for future moves. Investing in good preparation always pays off. It prevents stress, saves money and ensures a carefree start in your new home. With our guide, arranging energy becomes a checklist item instead of a source of worry.

We are always there for you

Need help? Don't hesitate to call in professional support. Supplier customer service, Vereniging Eigen Huis and the ACM are ready for complex situations. Sometimes a phone call is enough to prevent weeks of frustration. The Moving team wishes you a successful and energetic move! There are many things to arrange when moving and we are happy to arrange the checklists for you.